Welcome

Welcome and Thank you for being here! We are grateful you stopped by. Our sincere hope is that you love the piece you ordered as much as we loved creating it.

Payments

We accept PayPal and most credit cards. All pieces will ship after payment is received.

We try to show the piece as clearly and beautifully as possible so you can get a clear idea of what you will be receiving. If you are not completely satisfied with your piece, please contact us before leaving a negative review so we can make it right for you by either offering a return or exchange. We are only as happy as you are.
We make every effort to ensure your satisfaction and to avoid refunds so if you have a question about something or need additional information or photos prior to ordering, please let us know.

Please be sure the address you have in your PayPal account or have entered otherwise is accurate before purchasing as that is where the label address will pull from.

Shipping

Pieces will ship within 1-2 days of purchase. Shipping is through USPS First Class mail. Priority mail upgrade can be purchased for an additional charge.
Special care is taken to ensure your items are carefully, securely and safely packaged, however we are not responsible for items lost or damaged in shipping.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Returns and exchange details

For us to be happy, you must be happy. If you are unsatisfied with your purchase, please contact us within 7 days of delivery. We will accept a return if you are not fully satisfied. Refunds will be honored if the piece is returned to us within 14 days of delivery to you. The piece must be in the original condition and packaging. Damaged items are not refundable. Once we have received the necklace, we will refund the price of the piece minus all the shipping and handling. Return shipping is the buyer's responsibility.
Please contact us if you have any questions.

Note: The chain we use is delicate gold-filled chain. The charms are gold plated. In some cases, your piece will have a gemstone or beads. Proper care is necessary to maintain the beauty and integrity of the necklace. Please remove your necklace before showering, swimming, sunbathing, and sleeping etc. Kindly store it away from moisture and other elements where humidity, water, lotions and potions could impact the piece. Chemicals in perfumes, shampoos, and lotions as well as salt from the ocean, chlorine from the pool can loosen gems and affect the finishes.

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